MyAccount - managing your UCL password

MyAccount Outage
MyAccount will be unavailable between 8:00 and 15:00 on Saturday 6^th September 2025. This is to allow for essential maintenance to the underlying database to take place.
Apologies for any inconvenience.

Reset your password anywhere, anytime.

IMPORTANT: If you are a Desktop@UCL laptop user you will need to follow these additional steps to synchronise your new password with your laptop.

Welcome to MyAccount

If this is your first visit to this site, you need to register your mobile phone number and/or your personal email. This is for password self-service management.

Register your mobile phone number and/or personal email address now. This enables you to reset your password anywhere, anytime.

You only need to do this once, though you can amend these anytime should you need to (e.g., you change your phone number or email).

If you have problems with or questions about the MyAccount service, try some of the answers on the FAQ page.

Please remember that nobody at UCL will ask you for your password.

MyAccount Options

I have forgotten my password or it has expired